Terms & Conditions

Last Updated: 4th February, 2026

Welcome to Svanluxe. By accessing or using our website https://www.svanluxe.com/, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. Eligibility

You must be at least 18 years old to use this website, create an account, or place an order.

2. Account Responsibility

When you create an account, you are responsible for maintaining the confidentiality of your login details and for all activities that occur under your account.

3. Products & Services

Svanluxe offers pet-related products, foster care support, adoption assistance, and consultancy services. Product availability, pricing, and service details may change without prior notice.

4. Orders & Payments

All orders are subject to acceptance. Full payment must be completed before processing. We reserve the right to cancel any order due to pricing errors, stock issues, or suspected misuse.

5. Shipping & Delivery

Delivery timelines are estimates only. Delays caused by courier services or external factors are not our responsibility.

6. Returns & Refunds

Returns and refunds will be processed according to our Return Policy available on the website.

7. Foster & Consultancy Services

Submitting a request does not guarantee approval. All services depend on availability and suitability.

8. User Conduct

You agree not to misuse the website, post harmful content, or attempt to disrupt its functionality or security.

9. Intellectual Property

All website content including text, images, logos, and design belongs to Svanluxe. Unauthorized use is strictly prohibited.

10. Limitation of Liability

Svanluxe shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

11. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Bhopal, Madhya Pradesh.