Privacy Policy

Last Updated: 4th February, 2026

At Svanluxe, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our website https://www.svanluxe.com/.

1. Information We Collect

We may collect the following types of information:

Name, email address, phone number
Shipping and billing address
Account login details
Order and transaction details
Any information you submit through forms (contact, consultancy, foster requests)

2. How We Use Your Information

We use your information to:

Process orders and payments
Provide customer support
Manage accounts and services
Improve our website and services
Contact you regarding orders, services, or inquiries

3. Data Protection

We take appropriate technical and organizational security measures to protect your personal data from unauthorized access, misuse, alteration, or disclosure.

4. Sharing of Information

We do not sell or rent your personal information to third parties. Your data may be shared only with:

Payment gateways and processors
Delivery and logistics partners (for order fulfillment)
Legal authorities when required by law or court order

5. Cookies

Our website may use cookies and similar technologies to enhance your experience, analyze website traffic, and improve functionality. You can manage or disable cookies through your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites.

7. Your Rights

You have the following rights regarding your personal information:

Access your personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data (subject to legal obligations)
Withdraw consent where processing is based on consent

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date.